IDEAS Community

Diversity is a relational concept. It is about the composition of teams and companies and is measured based on a collective whole. People are not “diverse,” but teams and companies must be.

Our experiences are not the result of any single factor, but a combination of our many identities. We all sit at intersections of multiple and overlapping identities and systems of oppression, power, and privilege.

Inclusion relates to the quality of the experience designed for people, whether in their teams or companies, as well as service processes and products shared with the world.

Equity is in how we design our systems and processes; it’s about the way we work. It’s the systems and processes that help to uphold commitments to diversity and inclusion.